Frequently Asked Questions
Everything you need to know before your next adventure at 3 Nuggets Adventures.
General
What is 3 Nuggets Adventures?
3 Nuggets Adventures is a family-friendly indoor playground designed for children 6 months to 10 years old. We offer unlimited open play, birthday parties, memberships, field trips, and a clean, safe environment where families can create lasting memories.
Where are you located?
2010 W. White Street
Anna, TX 75409
What are your hours?
Monday – Thursday: 9:00 AM – 6:00 PM
Friday – Saturday: 9:00 AM – 7:00 PM
Sunday: 9:00 AM – 6:00 PM
Please check our website or social media for holiday hours or temporary schedule changes.
Admission & Open Play
Do I need a reservation?
No! Reservations are not required for Open Play. Walk-ins are always welcome during normal business hours, subject to capacity.
How long can my child play?
Your child can enjoy unlimited play during Open Play hours. During periods of high attendance, play sessions may be limited to ensure all families have an opportunity to enjoy the facility.
Can I leave and come back later?
No. Re-entry is not permitted. Once you leave the facility, a new admission is required to return.
What ages can play?
Our playground is designed for children 6 months through 10 years old.
Do adults have to pay for admission?
No. Adults are admitted free when accompanying a paying child. Adults may enter the play area only while supervising a child and must wear socks.
Can I drop my child off?
No. 3 Nuggets Adventures is not a drop-off facility. A parent, legal guardian, or responsible adult (18 years or older) must remain inside the facility and supervise their child(ren) at all times.
What if my child is sick?
For the health and safety of all guests, please keep your child home if they are experiencing any contagious illness or symptoms, including:
Fever within the last 24 hours
Vomiting or diarrhea within the last 24 hours
Persistent cough
Pink eye (conjunctivitis)
Rash of unknown origin
Any contagious illness
Children should be symptom-free for at least 24 hours without the use of fever-reducing medication before returning to play.
Socks & Safety
Are grip socks required?
Yes. Grip socks are required for all children using the play equipment.
Do adults need socks?
Yes. Adults entering the play area must also wear socks. Shoes and bare feet are not permitted on the play equipment.
Do you sell grip socks?
Yes! Grip socks are available for purchase at our front desk.
What should I wear to play?
Children must wear grip socks while using the play equipment. Adults entering the play area must also wear socks. Shoes and bare feet are not permitted on any play equipment. Comfortable clothing that allows children to climb and play safely is recommended.
Do parents have to stay?
Yes. Parents or responsible adults must remain on-site and supervise their children at all times.
Does every child need a waiver?
Yes. Every child entering the play area must have a completed waiver signed by a parent or legal guardian before participating.
Food & Drinks
Can I bring outside food or drinks?
No. Outside food and beverages are not permitted, except as required for medical or dietary needs with prior approval from management.
Do you have a café?
Yes! Our café offers coffee, espresso drinks, kid-friendly beverages, snacks, and food items for purchase.
Can I bring food for my infant?
Yes. Baby bottles, formula, breast milk, and baby food are always permitted.
Do you have free Wi-Fi?
Yes! Complimentary Wi-Fi is available for all guests.
Birthday Parties
How do I book a party?
You can book online through our website, call us, or visit our front desk.
Is a deposit required?
Yes. A non-refundable deposit is required to reserve your party date and time.
When is my remaining balance due?
The remaining balance is due on the day of your event.
Can I bring decorations?
Yes! You may bring your own decorations.
However:
No decorations may be attached to walls.
No confetti.
No piñatas.
No alcohol.
Damage caused by decorations may result in additional charges.
Can I bring my own food?
Party food options depend on your selected party package. Please contact us for approved food options. Outside food is not permitted for regular Open Play guests.
What if I need to cancel my party?
Please refer to our Refund & Cancellation Policy. Deposits are non-refundable, and cancellations or rescheduling are subject to the terms outlined in your Party Agreement.
Memberships
Do you offer memberships?
Yes! We offer:
Monthly Memberships
3-Month Memberships
6-Month Memberships
Annual Memberships
What benefits do members receive?
Membership benefits include:
Unlimited Open Play
10% off birthday parties
Discounted member events
Free member events throughout the year
Exclusive promotions and special offers
Can I cancel my membership?
Yes. Monthly memberships may be canceled at any time before the next billing date.
Prepaid memberships automatically expire at the end of their purchased term and do not automatically renew.
Are memberships refundable?
No. Memberships are non-refundable and non-transferable.
Facility Policies
Is your facility cleaned regularly?
Yes! Cleanliness is one of our highest priorities. Our equipment, toys, seating areas, and restrooms are cleaned and sanitized throughout the day.
What if my child is potty training?
Children who are potty training or have recently completed potty training must wear a protective diaper while playing on the equipment.
Do you have lockers?
At this time, we recommend keeping valuables with you. 3 Nuggets Adventures is not responsible for lost, stolen, or unattended personal belongings.
Are strollers allowed?
Yes. Strollers are welcome but must remain in designated areas and may not block walkways or emergency exits.
Is smoking or vaping allowed?
No. Smoking, vaping, and the use of tobacco products are strictly prohibited anywhere inside the facility.
Field Trips & Groups
Do you offer group discounts?
Yes! We offer discounted pricing for schools, daycares, homeschool groups, camps, churches, and other organizations. Please contact us for pricing and availability.
Can I reserve the facility for a private event?
Yes! We offer private facility rentals for birthday parties, school events, company events, church groups, and other celebrations. Contact us for availability and pricing.
Detailed Birthday Party FAQs
How much is the deposit to book a party?
A $150 deposit secures a 2-hour party room booking. A $400 deposit secures a 2-hour whole-facility rental. All deposits are non-refundable. Your remaining balance is due on the day of your party.
Can we bring our own food and birthday cake?
Outside birthday cakes and cupcakes are welcome with every party package. Other outside food is allowed with packages that permit it, including Your Way. Approved items include pizza, chicken nuggets, veggie cups, and individually packaged drinks with straws. Crockpots, warmers, chafing dishes, spaghetti, chocolate fondue, popcorn, and alcohol are not permitted.
Can we arrive early to set up?
Yes! You may arrive up to 30 minutes before your scheduled party start time to set up your decorations.
Are socks required?
Children must wear grip socks, and adults must wear socks. Shoes are not permitted in the play areas.
What happens if we need to cancel?
All deposits are non-refundable. No refunds are issued for canceled parties or unused services within 3 days of the scheduled event. Please contact our party coordinator as soon as possible if your plans change.
What party booking options do you offer?
Choose a 2-hour party room celebration with access to the play areas, or our Nugget Experience for a private 2-hour rental of the entire facility. Whole-facility rentals are offered from 9–11 a.m. or 5–7 p.m. Contact us for availability, pricing, and package inclusions.
How long is the party and what is the schedule?
Both party room bookings and whole-facility rentals last 2 hours. A typical schedule is about 60 minutes of open play, 30 minutes in the party room for food, cake, gifts, and activities, and 30 minutes of more play while settling the balance, removing trash, and taking down decorations. Your coordinator can adjust the timing within your reserved 2 hours.
Do guests need to complete a waiver?
Yes! All participating guests need a completed waiver before entering the play area. Complete yours and share the waiver link with your guests before party day for quicker check-in.
Complete the Party Waiver
Can we bring our own decorations?
Yes! Bring your favorite birthday theme, but do not attach decorations to the walls. Take all decorations with you after the party. A $100 fee applies for damage to the walls and will be charged to the card on file.
Can we add a character appearance or dance party?
Character appearances are available as party add-ons. Any outside character you arrange must be approved by management in advance. Our character dance parties feature three songs, followed by an opportunity for family and friends to take photos with the character. Ask our coordinator about available options and pricing.
Are there any prohibited party items?
Alcohol, confetti, and piñatas are not allowed. Decorations may not be attached to the walls. Please also follow the food and equipment restrictions listed above.
Can we make changes to our party package?
Please contact us in advance for changes, upgrades, or special requests. Changes are not accepted within 7 days of your party date.
When is the final payment due?
The remaining party balance is due on the day of your party. If payment is not completed that day, the card on file will be charged for the outstanding balance.
Can guests keep playing after the party?
For party room bookings, guests may enjoy up to 30 minutes of open play after the scheduled party time. A $50 fee is charged to the card on file if guests stay beyond that allowance. Whole-facility rentals are reserved for the booked 2-hour window; please confirm any additional play arrangements with management.
Who supervises the children?
Parents and guardians are responsible for supervising their children, and the booking client is responsible for the safety of their guests throughout the celebration. Our team provides staff to facilitate the party.
Who can we contact with questions?
Our party coordinator is happy to help with booking details and questions. Call or text 469-422-5666. We can’t wait to celebrate with you!
Still have questions?
Our team is happy to help! Call us, send an email, or ask about a birthday party.